| Appointment | Types of Issues | Time Allocated |
|---|---|---|
| Short | Straightforward cases, e.g. Renewed script | 10mins |
| Normal | Routine care, preventive care, chronic care & referral letters | 10-20mins |
| Long | New patients, excisions, complex conditions & mental health plans | 20-40mins |
| Extra Long | Full medical check-ups, counselling, patient’s carer or translator is present & emergencies | 40mins |
